Remember these details apply to FALL 2020 only.
Invoices and payment will be per student (Not per family. This will keep things clean and clear if refunds are given for one of your students, but not another).
What you can expect to see on your invoice(s):
- $45 Registration fee
- Ensemble/class fee(s) - These fees are listed on the individual class description documents.
Payments (reflected in individual invoices) will be due each quarter = 7 weeks (Aug/Sept) and 7 weeks (Oct/Nov).
- PayPal (we will be waving the fee for the fall semester)
- 2 checks (1st quarter is due upon receiving the invoice, the 2nd to be postmarked for Oct. 1) - remember these will need to be sent per student invoice.
- Zelle (check with your bank to see if that is a service they offer)
Q. What happens if an ensemble can't meet due to sickness or other outside circumstance?
A. Each class will clearly explain their Plan A and Plan B (and sometimes Plan C) for rehearsals. If NN is not able to offer any form of instruction, you will be issued a refund for that week. Refunds will be sent at the end of each quarter.
If paying electronically, the amount refunded can be applied to the next 7 weeks/spring semester OR a check can be mailed to you for the refund. You'll be asked your preference during the new registration process.
If paying by check, you will receive a refund check with the total amount and your postmarked check for the 2nd quarter will remain the same.
Q. If an ensemble has to shut down for a week(s), what do you recommend I do to keep my student active in their music?
A. So glad you asked! ;) We have amazing directors who also teach private lessons! We recommend you take the refund that NN will give and apply it towards a private lesson(s) for your student. We will be making a directory of instructors available for you. (As always, our directors will keep in touch if there are weeks we can't meet. We won't be ghosting you!)
Q. If the ensemble/class is still meeting, but my child can't attend that week, will I be issued a refund?
A. No. If the class or ensemble is being offered that week, in person or over zoom (per each class plan), payment is expected. Refunds will be issued for any ensembles/classes not meeting because NN has cancelled that week.
Q. If we start the year with NNOL, but decide a few weeks into it that the new structure is not for us, do we get a refund?
A. Once classes begin on August 18, the $45 Registration Fee is non-refundable.
The class fee would be prorated and the number of weeks your student did not participate would be refunded.